1. Who we are
Viralium SAGL (“Viralium”, “we”, “us”) is a company registered in Ticino, Switzerland. We act as the data controller for the personal data described in this Policy. For any privacy-related request, contact hello@viralium.ai.
2. Data we collect
We collect only what we need. This includes: contact details you provide (name, email, company) when you submit a form or subscribe to our newsletter; technical information collected automatically via cookies and similar technologies (IP address, device type, approximate location, browser, pages visited); and any content you share with us through communications.
3. How we use your data
We process your data to respond to your enquiries, deliver our services, send communications you have requested, comply with legal obligations, protect our legitimate interests (such as fraud prevention), and improve our website and products based on aggregated usage patterns.
4. Legal bases
Depending on the activity, we rely on one or more of the following legal bases: your consent (which you may withdraw at any time), the performance of a contract, our legitimate interests, or compliance with a legal obligation.
5. Sharing and international transfers
We do not sell your personal data. We may share it with carefully selected service providers (hosting, email, analytics, payment) who process it on our behalf under binding agreements. When data is transferred outside Switzerland or the European Economic Area, we rely on recognised safeguards such as Standard Contractual Clauses.
6. Retention
We retain personal data only for as long as needed for the purposes set out in this Policy, or as required by applicable law. Technical logs are typically retained for no longer than twelve months.
7. Your rights
You have the right to access, rectify, erase, restrict or object to the processing of your data, and the right to data portability. You may also lodge a complaint with the competent supervisory authority. To exercise your rights, write to hello@viralium.ai.
8. Changes to this Policy
We may update this Policy from time to time. The date at the top of the page indicates when it was last updated. Material changes will be announced on our website.